Legal
These Terms and Conditions ("Terms") govern access to and use of the website aumnia.io and the services provided by Liliana Gonçalves (trading as Aumnia; hereinafter "Aumnia", "we", "us", "our"). By accessing the site or engaging our services, you ("Client") fully accept these Terms.
Liliana Gonçalves (trading as Aumnia)
Email: info@aumnia.io
Phone: +351 910 537 658
Website: https://aumnia.io
Aumnia provides digital presence and marketing services for local businesses, including but not limited to:
Specific services, prices, timelines and conditions are set out in a proposal or individual contract agreed with each Client. The website created is the Client's property from day one — regardless of whether the retainer contract continues.
The service agreement is formed upon express acceptance of the proposal sent by Aumnia, confirmed in writing by the Client (by email or equivalent means). The start of service delivery is conditional on receipt of the agreed payment, unless otherwise stipulated.
Consumer cancellation rights. Under the EU Consumer Rights Directive (2011/83/EU), transposed into Portuguese law by Decreto-Lei n.º 24/2014, consumers (individuals acting outside a commercial or professional capacity) have the right to withdraw from this contract within 14 calendar days of the date it was concluded, without giving any reason and without incurring any additional cost, except as set out below. If you request that services begin before the 14-day period expires and the service is fully performed within that period, you will lose your right of withdrawal. To exercise this right, send an unequivocal written notice to info@aumnia.io before the 14-day period ends. This right applies to consumers only; business clients (B2B) do not benefit from it.
Prices are those stated in the individual proposal or contract. Unless otherwise indicated:
The Client agrees to:
Aumnia agrees to:
Content created by Aumnia within the scope of the services becomes the Client's property upon full payment, unless otherwise stipulated. Aumnia reserves the right to use examples of completed work for portfolio and promotional purposes, except where expressly prohibited by the Client.
The aumnia.io website, including all its content, design and code, is the exclusive property of Aumnia and is protected by copyright.
Client responsibility for supplied content. The Client is solely responsible for ensuring that all materials, images, texts, logos and other content supplied to Aumnia for use in the services do not infringe the intellectual property rights of third parties. Aumnia accepts no liability for third-party claims arising from the use of content provided by the Client.
Reporting copyright infringement. If you believe that any content published on aumnia.io or in work developed by Aumnia infringes your intellectual property rights, please send a written notice to info@aumnia.io including:
Aumnia will review the notice within 10 business days and take appropriate action, including removal or blocking of the content where applicable.
Protection of Aumnia's intellectual property. Reproduction, distribution, modification or use, in whole or in part, of Aumnia's content, design, code or brand without prior written authorisation is expressly prohibited.
Either party may terminate the contract by giving 30 days' written notice, unless otherwise agreed. In the event of a material breach by the Client (including non-payment), Aumnia may terminate the contract with immediate effect following notification.
Amounts already paid for services not yet delivered through Aumnia's initiative will be refunded. Amounts relating to services already delivered will not be refunded.
Aumnia does not guarantee specific results from digital marketing services, given the variable nature of platforms and markets. Aumnia's liability for damages arising from service delivery is limited to the amount paid by the Client in the month in which the event giving rise to the claim occurred, except in cases of wilful misconduct or gross negligence.
Aumnia is not responsible for changes in the policies or algorithms of social media or third-party platforms that may affect the results of services provided.
Both parties agree to maintain confidentiality over information exchanged in the course of the contractual relationship, and not to disclose it to third parties without the express consent of the other party, except where required by law.
The processing of personal data within the contractual relationship is governed by our Privacy Policy, in accordance with the GDPR and applicable Portuguese law.
These Terms are governed by Portuguese law. For the resolution of disputes arising from these Terms, the parties elect the courts of Braga, expressly waiving any other jurisdiction.
For alternative consumer dispute resolution, the Client may contact the Consumer Portal.
The European Commission also provides an online dispute resolution (ODR) platform for EU consumers: ec.europa.eu/consumers/odr.
Aumnia reserves the right to update these Terms periodically. Changes will be communicated by email to active clients with 30 days' notice. Continued use of the services after that period implies acceptance of the updated Terms.
For questions relating to these Terms and Conditions:
Aumnia
Email: info@aumnia.io
Phone: +351 910 537 658
Website: https://aumnia.io